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Shipping costs

Standard shipping costs US$19.99 for orders below US$250. Qualifying orders of US$250 or more receive free standard shipping. The minimum is assessed after discounts. When you shop in another supported currency, checkout converts these amounts automatically.

Review the available shipping method and final total at checkout before paying. For a remote address or an unusual delivery requirement, contact us before placing your order.

Processing and delivery estimates

Please allow 1-7 business days for order processing. Standard transit is estimated at 5-7 business days after dispatch. These are estimates rather than guaranteed arrival dates. Customs checks, public holidays and courier disruptions may add time.

If you need an outfit for a particular date, ask us to check the available delivery options before ordering. Expedited shipping, where available, requires a separate quote.

Tracking your parcel

We send a dispatch confirmation and tracking details to the email address used for your order. Tracking can take 1-2 business days to update after the parcel is handed to the courier.

Address details and import charges

Use a complete physical delivery address and check it carefully before payment. Contact us promptly if you notice an error.

Import duties, taxes and clearance fees charged by the destination country are the recipient’s responsibility unless checkout explicitly states otherwise. They are separate from our shipping charge.

For a delayed parcel or a delivery question, send us your order number so we can investigate. For returns, see our returns and exchanges policy.